Marca Nominativa depositada no INPI em 15/11/2019 por Directly, Inc., processo nº 501506819, nas classes 09, 42. Registro em vigor até 15/11/2029.
| Número do processo | 501506819 |
|---|---|
| Situação | Registro de marca em vigor (Madri) |
| Apresentação | Nominativa |
| Natureza | Madri Produto/Serviço |
| Data do depósito | 15/11/2019 |
| Data da concessão | 20/07/2021 |
| Vigência até | 15/11/2029 |
| Titular | Directly, Inc. |
| CNPJ/CPF do titular | — |
| UF · País | — · US |
Downloadable computer software for automating customer relationship management, customer service, customer support and customer inquiry responses, product troubleshooting, and routing support requests to live responders; downloadable computer software, enabled by artificial intelligence and machine learning, for responding to and automating customer relationship management, customer service, customer support, customer inquiry responses and product troubleshooting and routing support requests to live responders; downloadable computer software for reviewing, storing, analyzing, monitoring and reporting on digital support interactions with customers; downloadable computer software for use in messaging in the fields of customer relationship management, customer service, and customer support; computer software for use in customer relationship management; computer software for use in identifying and providing information regarding expert business consultants and facilitating the exchange of information between such consultants and consumers.;
Platform as a service (PaaS) featuring software platforms and software as a service (SaaS) featuring software for automating customer relationship management, customer service, customer support and customer inquiry responses, product troubleshooting, and routing support requests to live responders; platform as a service (PaaS) featuring software platforms and software as a service (SaaS) featuring computer software, enabled by artificial intelligence and machine learning, for responding to and automating customer relationship management, customer service, customer support, customer inquiry responses, and product troubleshooting; platform as a service (PaaS) featuring software platforms and software as a service (SaaS) featuring computer software for reviewing, storing, analyzing, monitoring and reporting on digital support interactions with customers; computer services, namely, providing a platform as a service (PAAS) featuring computer software for expert consultants and third party business customers to network and to facilitate the exchange of information regarding product and service selection and customer support and service needs, and advice and assistance in regarding the foregoing selection, service and support needs; providing search engines for obtaining information requested by users on a global computer network; software as a service (SAAS) in the field of customer relationship management and customer service support; providing temporary use of online non-downloadable software to store, manage, analyze and report data in the field of customer service and support.;
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